Due to the nature of our digital products and services, refunds are limited.
Digital Products
All sales of downloadable products, including security reports and training materials, are final once access is granted.
Exceptions
Refunds may be considered in cases of:
- Duplicate payments
- Technical failure preventing access
Requests must be submitted promptly and will be reviewed individually.
Non-Refundable Services
Services already delivered or accessed are non-refundable.
Libyair reserves full discretion over refund approvals.